Communication and Interpersonal Skills at Work

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What do you mean when you say “interpersonal skills”?

Interpersonal skills are the abilities needed to communicate, interact, and collaborate effectively with individuals and organisations. Those with high interpersonal skills are excellent communicators, both verbally and nonverbally, and are frequently referred to as “people people.” These abilities are crucial for success in both your professional and personal lives.

Why Are Interpersonal Skills Important?

The majority of our daily activities necessitate interaction with others. It’s vital to be good at getting along with others if you want to be successful in your work or have meaningful connections. While interpersonal skills are frequently assumed to be innate, that you are either born with them or not, the truth is that they can be taught.

Recognize the significance of interpersonal skills.

Emphasize your qualifications in a way that can help you land a job and grow your career.

Examine your interpersonal skills and devise a strategy for improving them.

Soft Skills vs. Technical Skills

The natural impulse when writing a job application is to focus on technical talents. It’s only natural, given that most job descriptions place a premium on certain talents like accounting, finance, Excel, financial modelling, and other related areas.

Despite talking about all of the technical abilities required, most hiring managers make their decisions mainly on soft skills. Interpersonal skills are both more crucial and harder to discover, according to a recent LinkedIn survey of 291 hiring managers. 59 percent of managers said it’s difficult to locate people who have the proper soft skills.

Here is a list of the most frequent interpersonal abilities to give you some ideas and examples:

  • Awareness (of yourself and others)
  • Concern for the welfare of others
  • Collaborating and cooperating effectively with others
  • When individuals are in need of comfort, try to be there for them.
  • Ability to communicate clearly
  • Conflict resolution and management abilities
  • Constructive criticism (ways people can improve)
  • Diplomacy is a skill that may be learned (handling affairs without hostility)
  • Compassion for others
  • Getting people to perform their best by encouraging and inspiring them.

​​Interpersonal Skills: How to Improve Them

It’s time to start thinking about how you might enhance your interpersonal abilities now that you know where you stand. The following are some of the most effective techniques to improve:

Keep an eye on your body language to make sure you’re not saying or doing things that make people think you’re bored or aggressive (crossing your arms, looking around, avoiding eye contact, etc.)

Practice active listening with family, friends, and coworkers by repeating what they’ve said back to them to verify you’re paying attention. Attempt to be friendly and conversational with coworkers.

Practice presiding over a meeting or giving a presentation. When interacting with others, be passionate and involved and give off the impression of being self-assured and friendly.

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